Types Of Information We Collect:
Information we collect from our website visitors:
The information you provide shall be used to contact you when necessary. Your tracking information may be used to identify you and to gather broad demographic information. The information is also used to customize your experience
You acknowledge that Virtual Lab doesn't guarantee that some personal information will not be intercepted and manipulated by third parties. For the aim of operating this website, Virtual Lab Lab may collect personal info. This information can never be used for communication, transfer, sale, assignment, or any other commercial dealing with third parties without our customer’s consent. Although this information could be transferred between numerous internal departments or with distributors adhering to the protection of non-public info policy, for the aim of administration, management, and marketing purpose.
No Virtual Lab representative is permitted to get personal or credit information from you over the phone. If this is often the case, we tend to raise you to contact us so that we can investigate. Please note that this rule/clause isn't applicable to those cases, within which we tend to share knowledge with the govt. or relevant authorities.
We will notify you once we’ve received and inspected your booking, and let you know if the refund was approved or not. Refund is the only application in case of the company fails to provide services to the customer.
If approved, you’ll be automatically refunded on your original payment method.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
We have a 48-72 Hours refund policy.
You’ll need the receipt or proof of your booking.
You can always contact us for any refund questions at our UAN no: 0313-44-33-177
Exceptions / non-returnable items
A refund on discounted services is not applicable.